Minacs to Add 685 Jobs Across Ontario in Next Five Months

Career Climbers / 30th May 2016

Minacs, a global outsourcing business solutions partner, today announced it will be adding 685 customer support representatives for its Hamilton, Niagara Falls, and Peterborough offices in Ontario over the next five months. This ramp-up is to support its business growth with a leading high-tech client.

Minacs will hire 240 advisors in Hamilton, 225 in Niagara Falls, and 220 in Peterborough. Minacs is looking to recruit advisors with customer service and sales experience, strong computer skills, and a willingness to work to flexible schedules. Minacs offers competitive wages and perks like performance incentives, paid training, a comprehensive benefits program, tuition reimbursement, and career advancement opportunities.

Dave Dininio, Head Recruitment, North America, highlighted the career opportunities for employees at Minacs. “We aim to realize the full potential of our employees through our award-winning training program for empowering our advisors. Minacs is a place of growth, opportunity, and professional development. We look forward to welcoming new members to the Minacs family and see them succeed.”

Keith Callahan, Minacs Chief Delivery Officer, said, “We launched a unique program called Elite Team Leader, where we select top-performing team leaders and train them in using analytics to understand the voice of the process to support their teams in better achieving client metrics. The program has been highly successful and is a stepping stone for our advisors to grow into leadership roles.”

Minacs strongly believes in regularly supporting its local communities in regions where it has business presence. It has raised funds to support the Heart and Stroke Foundation and the Big Brothers Big Sisters organization to provide healthcare to children from local communities in Ontario. Minacs also participated in fundraisers for local charities to help patients suffering from autism and breast cancer and participated in food donation drives.

About Minacs
Minacs is a leading outsourcing business solutions partner to global corporations in the manufacturing, retail, telecom, technology, media and entertainment, banking, insurance, healthcare, and public sectors. 21,000 Minacs experts across 35 centers worldwide deliver customer experience, marketing, and back office solutions to power superior business results for clients.

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