New Report Finds Profitable Firms 7% More Likely To Use AI To Enhance Employee Experience

Career Climbers / 30th October 2025

As artificial intelligence rewrites the rules of business, a new kind of leader is emerging – one which harnesses AI to amplify human potential and drive better employee experiences. However, many organisations are struggling to keep pace, according to a new study released today by Top Employers Institute. 

 The research report, titled AI-Powered Leadership: The blueprint for uniting human insight with intelligent technology, analysed data from more than 2,300 Top Employers across 125 countries. It paints a vivid picture of AI’s transformative impact on leadership and the workplace, and what forward-thinking businesses and leaders must do to succeed in an AI-driven economy. 

 The research found that profitable companies are 7% more likely than their lower-performing peers to use AI to enhance the employee experience. These human-centric leaders recognise responsible AI as a tool to complement and elevate human capabilities, not replace them. 

 With AI adoption outpacing leadership readiness, organisations face a critical inflection point. Global research shows that nearly four in five firms (78%) now use AI in at least one business function – yet only a minority have translated its potential into scaled, human-centred value.  

“AI is redrawing the architecture of organisations faster than most leaders can adapt,” said Adrian Seligman, Executive Board Member at Top Employers Institute. “The leaders who will thrive are those who can design systems where technology amplifies judgment, empathy, and purpose, underpinned by sound ethics.”  

Yet despite the clear benefits, many organisations are grappling with the challenges of AI adoption. Recent research from Boston Consulting Group has found that a staggering 74% of employers find it hard to translate AI’s potential into tangible, organisation-wide value. 

Top Employers Institute’s report identifies five pillars that define the traits of an AI-powered leader, including digital confidence, ethical stewardship, human-centred design, systems awareness and applied empathy. AI-powered leaders use AI to augment human potential, reinforcing human values in every decision.  

Key findings from Top Employers Institute’s global dataset include: 

• Nearly 2 in 5 (39%) of these organisations see AI as an opportunity to enhance employee experience, rather than just a mechanism to cut costs 

• Nearly half (48%) are already piloting, implementing, or have fully established a process for responsible AI deployment. 

Adrian Seligman, Executive Board Member at Top Employers Institute added: “HR leaders have a responsibility to be the catalysts of this change, empowering senior executives and boards to harness AI in ways that truly augment human potential. Those that fail to redesign leadership for the AI era risk building faster systems on outdated foundations, hampering revenue growth potential.” 

The AI-Powered Leadership report goes beyond analysis to offer clear next steps for HR and business leaders, outlining practical ways to turn AI into a catalyst for enhanced leadership. 

Access the full report and actionable guidance here.